Withdrawal Process

1. Log in Through GEMS Portal or GEMS Connect App 

Please complete the online transfer through GEMS Parent Portal or the GEMS Connect APP using your GEMS parent username and password. Under Requests , select Transfer Certificate.

If you continue to have difficulty with logging in, and require a password reset, please email [email protected] to request a reset of your password. 

 

2. Clear All Accounts

During the last two weeks prior to your child's withdrawal from school, please ensure that all accounts are clear. This means returning all library and textbooks, returning any IT equipment, and ensuring outstanding fees are cleared in all departments. Please note, that will not be able to issue Transfer Certificate and Report Card unless all accounts are cleared. If you have questions about what remains outstanding, please contact [email protected] .

3. Transfer Documentation 

If the student account has been cleared, the transfer documentation will be available on the next working day of last date of attendance. Please understand that we will not be able to release any documentation prior to the last date of attendance.

For further clarification, please do not hesitate to contact our Admission Office at [email protected] 

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